Maxis-CT Sabah Team Expands Fiber Optic Services in Eastern Malaysia


Maxis Communications (Maxis Berhad) and Celcom Timur (Sabah) Sdn. Bhd. (CT Sabah) agrees to collaborate and expand the fiber footprint in the eastern Malaysia. The collaboration team will to provide greater access to optical fiber connectivity to the people and businesses in Sabah utilizing the extensive network of High Speed Broadband (HSBB) project.

Maxis – CT Sabah partnership will have access to the HSBB Network Services. The partnership agreement will provide Maxis full access to CT Sabah’s fibre optic network, which will enable the roll out of affordable broadband plans to more Sabah homes and businesses.

Maxis Communications or Maxis Berhad having its headquarters in Kuala Lumpur, provides a variety of communication products, applications and value added services for consumers, large enterprises and small & medium business owners. Maxis is a leading communications service provider in Malaysia.

With the partnership, Maxis will have full access to CT Sabah’s fibre optic network, which enables a direct link-up to offer high-speed broadband services to end-users at attractive rates. This will enable Maxis to offer its already available fibre plans to even more homes and businesses in the state. Starting from 1 November, more Sabahans in areas with CT Sabah’s fibre optic infrastructure will be able to enjoy Maxis’ fibre plans at affordable prices and with an unmatched personalised experience.

Leveraging CT Sabah’s infrastructure and services, Maxis will also have access to the latest hardware and software technology on a 24/7 network monitoring system. Additionally, Maxis will have access to CT Sabah’s dedicated and competent technical support staff to assist customers in managing network transmission, with a current average Mean Time to Restore (MTTR) of within two hours.

Maxis had a head start in August 2018 being the first company in Malaysia to offer one of the most affordable broadband plans through its Fibrenation campaign. The offers included worry-free broadband plans up to 65% cheaper than what was previously offered, which allowed the Macis to open up a new era of accessible and affordable fibre broadband for even more Malaysian homes and businesses. An overwhelming response continues to see strong momentum in take up today. Following that, Maxis elevated this experience in April this year with three new superfast Internet speeds – 300Mbps, 500Mbps and 800Mbps – available for both consumer and businesses.

In December 2018, Maxis signed a Letter of Understanding with SACOFA for High Speed Broadband (HSBB) Network Services in Sarawak. Since then, Maxis and SACOFA have signed access agreements with Maxis having rolled out its already available fibre plans to more Sarawakians. The agreement with CT Sabah is the third major HSBB Access Agreement that Maxis has signed after TM and SACOFA.

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