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Telecom Hardware Technician for Empire Education Group

Job Description
EMPIRE EDUCATION GROUP

“To create opportunities for people to improve their lives.”

We are currently seeking a Hardware/Telecom Technician to join our Information Technology team! As a member of the Help Desk team, the Hardware/Telecom Technician fields inquiries from end users to answer questions and resolve technical issues for our 80+ Cosmetology Schools and Home Office. Acting with a sense of urgency, Hardware/Telecom Technician provides excellent customer service to our 1,400+ Coworkers to ensure expected services levels and benchmarks are achieved or exceeded. The Hardware/Telecom Technician’s role is to install, support and maintain in-house voice, cellular, data and video equipment and to assist with the maintenance, analysis, troubleshooting and repairing computer systems and peripherals.

Job Requirements
Requirements:

· Associate’s degree in Information Technology, Computer Science, or equivalent work experience.

· IT function specialty certification (e.g. A+, Network +) preferred but not required.

· Experience in a LAN/WAN environment is desirable.

We Offer:

Competitive salary

Training

Benefits package including paid time off

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