EMPIRE EDUCATION GROUP
“To create opportunities for people to improve their lives.”
We are currently seeking a Hardware/Telecom Technician to join our Information Technology team! As a member of the Help Desk team, the Hardware/Telecom Technician fields inquiries from end users to answer questions and resolve technical issues for our 80+ Cosmetology Schools and Home Office. Acting with a sense of urgency, Hardware/Telecom Technician provides excellent customer service to our 1,400+ Coworkers to ensure expected services levels and benchmarks are achieved or exceeded. The Hardware/Telecom Technician’s role is to install, support and maintain in-house voice, cellular, data and video equipment and to assist with the maintenance, analysis, troubleshooting and repairing computer systems and peripherals.
· Associate’s degree in Information Technology, Computer Science, or equivalent work experience.
· IT function specialty certification (e.g. A+, Network +) preferred but not required.
· Experience in a LAN/WAN environment is desirable.
Benefits package including paid time off